The second-hand marketplace Members Share Frustration About Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.